Gigabits IT

Our Pet Sitting App is designed to help pet sitting businesses manage their day-to-day activities more efficiently. From managing customer information to tracking job statuses and handling invoicing and payments, it covers all the essential aspects of running a pet sitting business.

Key Features and Benefits

Feature	Details
Central Repository for Customer Information	Features: Comprehensive contact details, security info, household info, emergency contacts, and pet information. Benefits: Quick access to critical information, enhanced organization, and efficiency.
Job Management	Features: Job status tracking (INITIATION >> INVOICING >> READY >> STARTED >> COMPLETE), job dates, visits per day, extras, and assigned sitters. Benefits: Streamlined job tracking, improved scheduling, and resource allocation.
Customer Invoicing and Sitter Payments	Features: Automated customer invoices, payment-triggered job status updates, and sitter service purchase records. Benefits: Reduced manual errors, faster payment processing, and accurate financial records.
Enquiries	Features: Professional contact form, enquiry tracking with a closure option. Benefits: Enhanced customer communication, improved enquiry response times, and follow-up.

Coming Soon

To continually enhance the value provided to our clients, we are developing several new features:

Feature	Details
Customer Feedback	Features: Automated emails sent to customers after a job is completed. Professional customer feedback form. Tracking of feedback received with an option to mark it as closed. Benefits: Improved customer satisfaction through structured feedback collection, enabling continuous service improvement.
Care Diary	Features: Sitters can enter comments during each visit and choose which comments are customer-facing. Automated emails to customers after a job is completed, including customer-facing comments. Benefits: Enhanced transparency and communication with customers, providing them with detailed updates on their pet’s care.
Customer Portal	Features: Customers can log in to view their jobs, including job details, status, and care diary. Customers can manage their own information and add notes to existing jobs. Ability for customers to request new jobs. Benefits: Empowering customers with self-service capabilities, improving their overall experience, and reducing administrative workload.

If your pet sitting business could benefit from a tailored software solution to streamline operations and improve efficiency, we're here to help. We'd love to discuss your specific needs and demonstrate how our Pet Sitting App can support your business growth.